Shipping & Returns
Returns
We want you to love all of the items you buy at L'ivresse Lingerie!
Full priced bras or sleepwear can be exchanged for store credit within 10 Days, tags still on, unworn, in new, sellable condition. Online orders must be shipped within 10 days of receiving your order.
To Start an exchange, please contact hello@shoplivresse.com or bring to the shop:
180 Battery Street Suite 120, Burlington, 05401
Exceptions
For health and hygiene, anything that touches intimate areas(underwear, bodysuits, shape wear, bathing suit bottoms etc.), stick on(nipple covers, pasties, tape), hosiery and personal care goods (such as beauty products and condoms) are final sale.
Unfortunately, we cannot accept returns on items marked "Sale" or gift cards.
Damages
Please inspect your item on receipt and contact us, photos of the issue help us speed that up for you.
We will reach out to you when we receive your return to confirm if it is approved.
We do not cover return shipping costs or credit original shipping.
If more than 14 Days have passed since return approval, please contact hello@shoplivresse.com
Shipping
L'ivresse ships anywhere in the United States for a flat rate of $8 on orders under $100. Orders $100 or more ship free of additional charge.
Shipping is via USPS. Please allow 2-3 days processing time. Transit time is typically 2-4 days.